How to deal with criticism and hate on social networks?

Nowadays most people have a smartphone and an account on different social networks. This allows us to communicate and interact with very diverse people, which is fun and enriching. However, the Internet is a great window to the world and, by exposing ourselves publicly, we run the risk of receiving criticism and hate on social networks.

Posting a photo, text or comment on these platforms leaves us susceptible to a hostile response from others. This is reflected in an investigation carried out by Pew Research Center. But The risk increases for those who have a public accountmake networks their way of life or have a certain impact.

The problem is that behind the screen there is always a human being and, although we may perceive that virtual interactions do not have a great impact, the truth is that affect well-being and mental health. So how to deal with this phenomenon? We’ll tell you then.

The criticism and hate on social networks

Although they share some characteristics, the criticisms and hate they are not the same. In the first case, it is a series of opinions, judgments or evaluations that another person issues regarding your content or your person.

They can be positive or negative reviews; In the same way, they can be constructive (when they point out, with respect, an aspect that can be improved) or destructive (when they do not offer any suggestion for change or only seek to harm).

For his part, he hate It is hate speech that attacks, discriminates or degrades a person for who they are. He usually feeds on controversy and uses strategies such as sarcasm, mockery and aggressiveness to spread harmful comments, without foundation or purpose. Furthermore, it tends to be carried out repeatedly and be driven by ideologies (Castaño-Pulgarín et al., 2021).

Both types of comments are offensive and hurtful, although the latter are more destructive.

What are its consequences?

The effects of criticism and hate on social networks depend on different factors, such as the type of comments, the frequency and the personality of the recipient. However, they can cause significant damage to mental health.

Receiving hostile or offensive messages may lead people to fear using their network accounts, trigger feelings of anger and frustration and considerably affect self-esteem. Furthermore, when this hatred is directed towards companies or personal brands, it is likely to significantly influence consumer attitudes and lead to large losses (Kucuk, 2019).

Ways to deal with hate or criticism on social networks

It is not in good taste for anyone to receive criticism, even if it is constructive. And it can touch our pride or make us doubt whether our way of being is valid or acceptable. There are some guidelines that help you deal with these situations in a better way.

Analyze the comment

If you are a person who is sensitive to criticism, you can make the mistake of reacting excessively to a comment. Therefore, first analyze it and think if it is hate or simple constructive criticism. In this second case, you may find elements for improvement in the future for your content. Also, you may find this person’s suggestion helpful.

Know the figure of the haters

On the other hand, it is possible that the comment is truly hostile and does not seek to contribute anything other than to generate controversy or cause harm. At this point, you have to remember that People’s actions speak about themselves and not about you.

Specific, In social networks there are many figures of haters, who are dedicated to expressing contempt and undermining the position of others. And, paradoxically, anyone is a potential victim, since the trigger for his behavior is not the other, but his own internal state.

In fact, it seems that the haters They share certain characteristics with each other, such as feelings of envy, frustration, and psychopathic traits (Sorokowski et al., 2020). Taking this into account will help you not take such comments as something personal or a reflection of your own worth.

Set the limits you consider necessary

Specific actions regarding these comments will depend on what makes you feel most comfortable, but feel free to set as many boundaries as you need.

Delete derogatory messages, block haters or filter who comments on your posts, Far from being a sign of cowardice, it can be an intelligent emotional self-care strategy. And in the end, your only commitment is to yourself and your well-being.

On the other hand, remember that You have the right to report those destructive criticisms and hateful comments. in different instances: from the social network itself to the authorities of your country. The apparent anonymity provided by the Internet is not a carte blanche to demean or harass others; Such acts imply consequences.

Recognize and manage your emotions

Finally, another way to deal with hate or criticism on the internet, is the management of emotions. Each person has different coping mechanisms. There are those who choose to suppress or deny what they feel, appear strong or defend themselves with the same aggressiveness. Others choose to avoid the conflict and go so far as to delete their social networks.

However, the most appropriate way is Identify and accept how those comments make us feel (whether sadness, anger, shame or anxiety) and manage it appropriately. For example, seeking social support from someone close to us or allowing ourselves to express that discomfort through therapeutic writing.

First of all, It is necessary that we do not react immediately, so as not to make mistakes that we regret. And, as an article in The Magazine of Harvard Medical SchoolWhen we are angry, the amygdala or emotional brain takes control of our behavior and deactivates the rational part, leaving us at the mercy of impulses.

It is better to take a few moments to breathe before deciding what to do with that comment.

Protect yourself against criticism and hate in social networks

Nowadays, having a presence on social networks will mean that, at some point or another, we will face criticism and hostile comments, so we must be prepared. It is natural that uncomfortable, painful and unpleasant emotions are awakened by such events. And we have to allow ourselves.

But, above all, It is important to reaffirm our self-esteem by separating it from external opinion and learn to set limits on the comments and actions of others. If this task is difficult for you and the hate you receive online significantly affects your well-being and mental health, do not hesitate to seek professional support.

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