10 Rules of behavior in salons not mentioned in etiquette books

A trip to the beauty salon can work magic; you can de-stress and have fun, improve your self-esteem, have a coffee and chat. But all this is only possible if you don’t worry too much about the correct way to behave in a given situation. Is it worth washing your hair the night before you go to the hairdresser? How to say you didn’t like the cut? These and many other questions can come to your mind and make you panic.

editors of awesome.club recalled their visits to beauty salons and wrote a list of tips you can follow to enjoy your time with the professional and not get nervous.

The days of ammonia hair dyes, which ruined the hair and left the scalp dry, are long gone. Current formulas are virtually harmless and many of them do not contain ammonia. Therefore, the hair can be washed on the day of the visit to the salon.

If you are not going to dye your hair, washing it is even more necessary: ​​for any hairdresser it will be unpleasant to work with oily hair. Of course, hair can be washed at the salon, but since some cuts and hairstyles need to be done on dry hair, it is easier to wash them at home and not waste time or money.

There can be several reasons why you want to change professionals: lack of experience at the current one, desire to try something new, scheduling conflict, etc. This is absolutely normal, don’t panic. The situation gets a little more difficult when you decide to change hairdressers or manicurists in the same salon. In this case, it is better to notify the professional in advance, as it will help to avoid embarrassing situations.

It is worth remembering that, whatever your relationship with the professional, it is not correct to criticize him in the face of the new. This can provoke dislike or intensify competition within the salon.

Filming something or someone in a public place is not always just a matter of common sense, sometimes there are laws that govern this. In Russia, for example, you can film the professional who provides services in a beauty salon, but you cannot disclose the video without the professional’s authorization. During the service, according to the Consumer Defense Code, you are entitled to detailed information about the procedures to which you will undergo. But the salon manager may ask you not to film and even ask you to leave the salon if you insist.

The times when manicure instruments were not well cared for are long gone; salon managers are now much more responsible. Still, it is always good to check which disposable instruments are used and if they are actually discarded after the procedure. Reusable metal instruments such as pliers, spatulas and scissors must be sterilized in the autoclave or at least disinfected with alcohol and an ultraviolet lamp.

Do not be ashamed to ask the professional which technique is used to sterilize instruments before use. If you want to be even more protected, don’t shave your legs right before your pedicure, to avoid any microcuts leaving your skin prone to infection. Internet users recommend contacting your city’s Health Surveillance Center to see if there are any complaints about the salon.

Clients (as well as beauty professionals) are divided into two types: those who like to chat during the procedure and those who prefer silence. However, even an inveterate chatterbox may not be in the mood for conversation at some point. If you prefer to be quiet but don’t know how to openly say so to the professional, pick up a magazine at the front desk or take a book from home. A professional is unlikely to insist on talking.

It may happen that you are dissatisfied with the cut or the dye. First advice — take a deep breath and remember that your hair will grow back. Then, take courage and tell the hairdresser your impressions. It is possible that the cut is not bad, you just need time to get used to your new look.

But if the service was obviously poorly executed or if you just didn’t like it, it’s important to talk to the professional. Most problems can be fixed easily and quickly, but it’s important to get your wishes across to him. You can show the details with your hands or in a photo on the internet. If an agreement cannot be reached, you can ask the manager for help. He is likely to suggest solving the problem with the help of a more experienced professional or in some other way. These tips are pertinent to other beauty services as well.

There is no right answer to this question and the solution is always in the dialogue between the client and the salon. In most situations, the manager or professional offers a free service fix because the professional wants the customer to be satisfied.

But if after talking you still want your money back then this needs to be sorted out with the manager. However, some professionals advise choosing this solution as a last option, and only if you do not intend to return to this salon. Because it is unlikely that after such an unpleasant situation, another salon professional will want to provide some service for you.

Any beauty service requires close contact between the professional and the client. Some professionals use strong perfume, which the client is sure to smell. Talking to another person about a smell you don’t like is not easy, so internet users recommend doing it discreetly. Let them know that no offense is intended, but that you are very sensitive to odors. The person may not even know they have a strong odor.

During menstruation, women’s sensitivity increases and pain resistance decreases. Therefore, waxing, manicures, or massages can be more painful. It would be good to let the professional know about this so that he can perform the procedure gently and not worry about his overreaction.

Already during pregnancy or lactation, the skin can edema or become stretched, so it is better to postpone some beauty procedures, for example, tattooing or micropigmentation. Also, due to increased blood circulation during these periods, the ink pigment may not be as desired. So just talk to the professional about these nuances of your health.

The first visit, a new professional is always exciting. The experience and skills of the professional are not always clear, so in this case it is normal to ask to show photos of their work. Thus, it is possible to feel the atmosphere in which the professional works, the emotions of the clients and the standard of their work.

What difficult situations have you faced in beauty salons and didn’t know how to act?