In our society it seems that anger is almost taboo. Perhaps the problem is that people are not sure how to express negative emotions because they are often not sincere when talking about their feelings. This is why many people live under stress and end up dealing with disagreements the wrong way. Psychologists often look at this closely. In New York, for example, there is a Rabies Research Center that studies just that.
We decided to do some research on the wisest role models in an angry situation, that is, in a situation where one person is angry with the other. Check it out and see the methods that help solve these problems.
Be kind and attentive in a dispute
When a person gets angry, they usually feel bad. Try to treat her kindly and always with a desire to help her solve problems and deal with negative emotions. It is important that you do not talk about your desires. The phrase ‘I want to help you’ may seem overly proud and not sincerely compassionate. Try to forget yourself a little and learn to understand the problem from two points of view.
Control your own emotions
You become an invincible person when you can overcome destructive emotion. When you let yourself be dominated by anger, you lose. Always try to keep a cool head; this is the only way to get out of a conflict without getting hurt.
understand the problem
Affected by emotions, the person cannot formulate the cause of indignation. She gets confused and gets lost in the explanation. Even if the problem is understandable, you end up deluding yourself. To solve the problem, it is important to look at the situation in a rational way. The best strategy is to ask specific questions and understand your interlocutor’s answers.
don’t make excuses
The reasons why a person gets angry with you end up taking a back seat when the other person is affected by emotions. No matter what you say to defend yourself, the other person won’t listen. Our task is to reassure that person so that the conflict can be resolved sensibly.
Always aim to solve the problem of both
When someone is angry with you, the problem is twofold: yours and whoever is angry with you. And your great goal should be to solve this problem.
Try to formulate the cause of the conflict clearly and impartially. Only then will you be able to understand what is happening, to help the other person understand themselves better. Go through all the points: what happened? Who is bad? What did the person expect and what happened? What was not clear? And so it goes.
Do not be afraid to make mistakes
Don’t think you’re absolutely right if you haven’t been overcome by emotions. It is possible that, as a result of the dialogue, you are the loser, and this is normal. You must be prepared to ask for forgiveness, and that’s not easy, especially if you thought you were right at the beginning of the argument. Be prepared for any outcome; only then will you be able to look at the problem calmly and serenely.
don’t be insensitive
You don’t have to pretend not to care. It’s one thing to really be able to stay calm and control the situation, but that’s very difficult to do if you’re already angry and hurt. When you keep yourself too cold in an argument, the other person may feel even more provoked, as they realize that this is unnatural.
Ask directly how you can resolve the situation
The question ‘What can I do?’ can help reassure the other person. It is a sign of trust, sincerity and a desire to resolve the issue. And often this leads the conversation to a moment of peace where everything is discussed calmly, rationally and serenely.
Don’t put yourself above your interlocutor
Anger is one of the most destructive and draining emotions out there. When your interlocutor gets angry, it doesn’t mean that he is a worse person than you. He’s just having a moment of little reason. The first thing to do is to help this person to control himself and his emotions. Do not place yourself above it; this behavior will cause more problems.
Take a break if one of you isn’t ready to talk
If your interlocutor is so angry that he cannot understand what you are saying, take a step back and wait until he calms down. If the person isn’t ready to admit they were wrong, talking won’t do any good. Don’t start an argument because that will only make things worse. Wait for the dust to settle.
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