If you receive this call, don't fall for it: the most popular hoax among scammers

Mobile scams are the order of the day. Have you received a call telling you that a family member or friend has lost a cell phone and they have recovered it? Don't fall for it, it's a trap to get your data.

Calls pretending to be someone you know abroad or a friend of a friend are a scam. The authorities are already trying to stop these scammers, but since it is a completely normal call, it is very difficult to put an end to them. The trick is simple: They make you believe that a family member has lost their phone and they ask for the information to send it to you. In addition, they will ask you for a deposit just in case, or, in some cases, they blackmail you by saying that the phone has compromised data and what they will expose. In other cases, a relative who lives abroad and of whom you are not aware will call you, but many people fall through. They will ask you for money to return home because they have been left stranded at the airport, or any story that makes you send what they ask of you.

It is very important that when it happens to you, you immediately hang up the call and block the number. Also, if your terminal allows you to report or report the call, do not hesitate to do so, because this will help to block the number and prevent you from continuing to scam, although it will not take long to get another number.

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The Internet Security Office ensures that if the user has received the call but has not provided any information, there will be no problem, which is why it is important not to offer anything. In addition, it may not only be by call, but they may also send you messages. WhatsApp or emails.

“The only thing you have to do is delete the file that you will find in the downloads folder. You should also send the email you have received to the trash can,” she points out.

“If you have downloaded and executed the malicious file, your device may have been infected. To protect your device, you must scan it with an updated antivirus or follow the steps you will find in the device disinfection section,” he points out.

The organization reminds users that, if in doubt about the legitimacy of an email, they should not click on any link or download any attached file.

“To check the veracity, you can contact the company or service that supposedly sent you the email, always through their official customer service channels.“, he points out