10 Ways to respond to telemarketing calls and prevent them from bothering you again

“Good morning, we have an offer for you…” If you’ve never received a call that starts something like this, you can count yourself lucky. Telemarketing calls offering services from banks, carriers and telephony, subscriptions and others can drive even the calmest person mad.

In this post, the awesome.club shares 10 suggested strategies to get rid of the professional inconveniences of telemarketing.

According to sales norms, the telemarketer must believe the customer’s words. If a person says he is unable to do something, he cannot be questioned.

Another reason not to call a particular customer is that he or she is a minor. If you say, even in a typical adult voice, that you are under 16, the operator will not be able to challenge your statement. Although, in some countries, the law does not prohibit transactions with people between 14 and 18 years old, it is very likely that telemarketers do not want to talk to a teenager.

In most countries, the legislation establishes that, in order to make advertising telephone calls, the company must have a written authorization, which it certainly does not have. In general, telemarketing offices justify themselves using campaigns such as “bring a friend” as a pretext, which would have allowed an acquaintance to provide their telephone number. At these times, do not hesitate and demand that your contact be removed from the database.

And to ensure that they will not call again, let them know that you will record the call, as the company will be infringing the rules of confidentiality of information and protection of personal data.

The purpose of all telemarketing calls is one: your money. If you say you’re broke, the sales consultant will just hang up the phone. If companies try to lure you in by saying you’ve just won a trip to anywhere in the world, say you’ve been banned from leaving the country or are waiting to be tried.

For example, the application truecaller (Android, iOS) tracks all incoming calls from unknown numbers. The program checks everything against its own database of advertisers, debt collectors and criminals, as well as checking comments posted by other users. If the number is in the unwanted list, the app will block the call and save you from wasting your time.

Telephone salespeople often have little time to close a large number of contracts. That’s why they hate it when a potential customer wastes their time.

Once they start talking about the product or service, don’t be too quick to reject the offer. On the contrary, pretend to be interested! After the salesperson presents the entire sales script, ask him to repeat everything from the beginning, claiming he did not hear correctly.

We suggest this trick only for the most daring. Faced with the operator’s question: “How can I address you?”, he responds: “Mr. President”. You will find that the offer will sound much more attractive. “Mr President, our bank offers you exclusive conditions”. You can introduce yourself however you like, for example as Chewbacca or Steven Spielberg. Here, what counts is your imagination.

All corporate numbers are usually deleted from the database. Surely, after your answer, the operator will hang up the phone. But if he wants to continue the conversation anyway, you can say the following: “Please stay on the line and I will transfer to a specialist”. Then put the call on hold.

Another great way to have fun. Even if you are an atheist, just say that your religion does not allow the use of a certain service. The seller is unlikely to want to continue the conversation.

How to quickly end an uncomfortable conversation with a sales assistant? Saying that he is permanently moving to another country, and that he is not interested in that offer. Another option is to impersonate a foreigner who does not speak Portuguese.

Of course, your last name, a strong accent or a strange language you’ve just invented can make your interlocutor suspect something, but we doubt it will try to unmask you. The salesperson will almost certainly not want to argue with such a… eccentric person.

Telemarketing companies usually follow rules in the face of customer denials. Just as in Arab countries a couple is only considered divorced when the husband says the word “talaq” 3 times, by saying “I don’t care” 3 times during the conversation, you will have exhausted the limit of negatives that the telemarketer can receive .

How do you usually deal with unwanted calls? Leave a comment with your strategies to throw off telemarketers!